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User Stroies


User

  • As a user, I want to be able to book a charger so that I can charge a car

  • As a user, I want to find chargers near me so that I don’t have to drive far

  • As a user, I want to reset my password so that I can recover my account
  • As a user, I want to navigate the app easily so that I can access features easily
  • As a user, I want to find non-ChargeEV chargers so that I can find the nearest charger
  • As a user, I want to cancel a booking so that I will be able to rebook

Host

  • As a host, I want to list my charger so that I can loan it out

  • As a host, I want to have a payment method, so that I can receive payment

  • As a host, I want to update my listings so that I can update any errors
  • As a host, I want to know when the user is approaching, so that I can check to confirm the payment
  • As a host, I want to report a user so that I can prevent this from occurring again
  1. Hosts can provide EV chargers at fixed prices (the app will provide an estimated cost). The host will seek to lend their chargers when they are not using them.

  2. Users can find and select their preferred locations and suitable chargers within the area. As a user, I might be unable to find chargers near me, especially if there is no well-developed EV network in my country.

  3. As administrators, we will seek to reduce predatory behaviour such as price gouging. This can be done by informing users if they are overpaying.

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