User Stroies
User
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As a user, I want to be able to book a charger so that I can charge a car
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As a user, I want to find chargers near me so that I don’t have to drive far
- As a user, I want to reset my password so that I can recover my account
- As a user, I want to navigate the app easily so that I can access features easily
- As a user, I want to find non-ChargeEV chargers so that I can find the nearest charger
- As a user, I want to cancel a booking so that I will be able to rebook
Host
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As a host, I want to list my charger so that I can loan it out
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As a host, I want to have a payment method, so that I can receive payment
- As a host, I want to update my listings so that I can update any errors
- As a host, I want to know when the user is approaching, so that I can check to confirm the payment
- As a host, I want to report a user so that I can prevent this from occurring again
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Hosts can provide EV chargers at fixed prices (the app will provide an estimated cost). The host will seek to lend their chargers when they are not using them.
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Users can find and select their preferred locations and suitable chargers within the area. As a user, I might be unable to find chargers near me, especially if there is no well-developed EV network in my country.
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As administrators, we will seek to reduce predatory behaviour such as price gouging. This can be done by informing users if they are overpaying.